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Our Policies

 

Safety is our primary concern! M&J Party Rentals reserves the right to refuse setup and early removal at any event that has the potential to cause damage to its equipment and/or event attendees. 

Deposits

In most cases, a minimum $50 deposit or deposit equal to 10% of the order, whichever is larger, will be required for each rental. Unless otherwise agreed, deposit payment must be received within 24 hours of placing the reservation in order for the order to remain in our reservation system. For your convenience, we accept PayPal Payments and cash. 

 

A​ny outstanding balance, not paid in advance, will be collected prior to set up any equipment.

Cancellations

Deposit refunds will be given if cancellation is received seven (7) days prior to the event or weather and/or environmental conditions are unacceptable for us to set up. The customer is responsible for communicating poor site conditions prior to delivery. 

Liability

On the day of your event, your signature will be will be required on our Equipment Rental Agreement, Release & Assumption of Risk. In certain instances, an additional Waiver of Liability may be required for event participants.

 

Post setup of any equipment, no refunds will be issued solely due to environmental and/or weather conditions.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

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There are risks, both known and unknown, using any inflatable , including, but not limited to physical injury. The customer is responsible for any damage to the equipment or injuries to the participants.  

There is a cancellation fee of $50 on any kind of reservation. In most cases, the fee will be applied from the deposit paid. We hold the right to cancel in the event of extreme weather conditions making it unacceptable for us to set up. The customer is responsible for communicating poor conditions prior to delivery. In the event the customer decides to cancel due to weather or other conditions, the customer has the option of rescheduling the event and deposit paid will be credited to the new date. 

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